Jane Katherine Houghton Shop Terms & Conditions

  • Jane Katherine Houghton Designs endeavours to dispatch all purchases within 2-5 days. If an item is out of stock and we are unable to fulfil the timescale you will be notified as soon as possible to discuss an extended timescale or you shall be offered a refund.
  • Items in the UK are sent via Royal Mail Second Class unless otherwise requested. If you would like a tracked service please send an email and you will be informed of any additional postage costs.
  • If you are unsatisfied with your product you may exchange it for other items or a credit note of the same value minus postage cost. If an item arrives damaged you will be refunded for the cost of the item or sent a replacement.

For wholesale Terms & Conditions please click here.